Frequently Asked Questions

Frequently Asked Questions

What do you sell?

The Bake Kart offers baking ingredients, chocolates, tools, decorating supplies, packaging, toppers, gifting and hamper supplies, and related bakery essentials.

Do you offer wholesale or bulk orders?

Yes. Businesses, bakeries, cafés, resellers and institutional buyers can contact us for bulk requirements and commercial enquiries.

Where do you deliver?

We currently deliver within India, subject to courier serviceability.

How long does delivery take?

Orders are generally processed within 1–2 business days. Standard delivery is generally estimated at 3–7 business days after dispatch, depending on destination and courier serviceability.

How can I track my order?

Use our Track Your Order page or the tracking details shared with you when available.

Can I cancel my order?

Contact us as soon as possible. Cancellation may be possible before an order enters packing or dispatch. See our Refund Policy for details.

What if my order is damaged, wrong or missing?

Contact us promptly with your order number and clear photos of the product, packaging and shipping label. Please report issues as soon as possible so we can investigate.

Do you ship internationally?

International shipping is currently unavailable.

How do I contact support?

Phone / WhatsApp: +91 860 860 7479 · Email: thebakekart@gmail.com · Monday to Saturday, 9:00 AM–7:00 PM.