Mix and Match

Privacy policy

Privacy Policy

Effective Date: 12 August 2026
Last Updated: 12 August 2026

At The Bake Kart, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, create an account, place an order, contact us, or otherwise use our services.

By using The Bake Kart website and services, you acknowledge that you have read and understood this Privacy Policy.

1. About The Bake Kart

The Bake Kart
158, Srinivasa Ragavan Street,
Near Gandhi Park, R.S. Puram,
Coimbatore, Tamil Nadu – 641002, India.

Email: thebakekart@gmail.com
Phone: +91-7042533876

For privacy-related questions, requests, or complaints, you may contact us using the details above.

2. Information We Collect

We may collect information that is necessary to provide our products and services, process orders, communicate with customers, and improve our website.

A. Information You Provide Directly

Depending on how you interact with us, we may collect:

  • Full name

  • Mobile number

  • Email address

  • Billing address

  • Shipping/delivery address

  • Company or business name, where applicable

  • GST details, where applicable

  • Order and purchase information

  • Payment and transaction-related information

  • Customer support communications

  • Feedback, reviews, enquiries, and other information you voluntarily provide

We do not require you to provide personal information that is unnecessary for the purpose for which it is collected.

B. Information Collected Automatically

When you browse our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Website pages visited

  • Date and time of visits

  • Referring website or source

  • Approximate location derived from technical information

  • Website interaction and browsing information

This information helps us maintain website security, understand website usage, troubleshoot technical issues, and improve your shopping experience.

C. Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to:

  • Keep you signed in where applicable

  • Remember shopping cart and website preferences

  • Understand website traffic and usage

  • Improve website functionality

  • Measure advertising and marketing performance

  • Provide relevant communications and offers, where permitted

You may be able to control or disable cookies through your browser settings. Certain website features may not function properly if essential cookies are disabled.

3. How We Use Your Information

We may use your personal information for legitimate business and service-related purposes, including:

Order Processing

  • Processing and confirming your orders

  • Arranging payment processing

  • Packing and shipping products

  • Providing delivery updates

  • Handling returns, replacements, cancellations, and refunds

  • Maintaining transaction and order records

Customer Service

  • Responding to enquiries

  • Providing product and order assistance

  • Resolving complaints and disputes

  • Communicating important service-related information

Website and Business Improvement

  • Improving our products, services, website, and customer experience

  • Understanding customer preferences and website usage

  • Analysing sales and website performance

  • Developing new products and services

  • Preventing technical problems

Security and Fraud Prevention

  • Detecting suspicious or fraudulent transactions

  • Preventing unauthorized access

  • Protecting our website, customers, employees, and business

  • Investigating misuse or security incidents

Marketing and Communications

Where permitted and where you have provided the required consent or otherwise allowed us to do so, we may use your contact information to send:

  • Promotional offers

  • Product updates

  • New product announcements

  • Special offers

  • Newsletters

  • Other marketing communications

You can opt out of marketing communications at any time.

Transactional and service-related communications, such as order confirmations, payment notifications, delivery updates, and important account or service notices, may still be sent when necessary to fulfil your order or provide our services.

4. Payment Information

Payments made through our website may be processed by third-party payment service providers.

Where payment information is entered on a third-party payment gateway, such information may be processed directly by that payment provider in accordance with its own privacy and security policies.

To the extent that payment card or other payment information is handled by a payment service provider, The Bake Kart generally does not store complete card numbers, CVV numbers, PINs, or other sensitive payment credentials on its own servers.

We may retain transaction details such as payment status, transaction reference numbers, amount, date, and related information for accounting, reconciliation, customer service, fraud prevention, and legal purposes.

5. Sharing of Personal Information

The Bake Kart does not sell your personal information to third parties.

We may share necessary information with trusted third parties where required to provide our services or operate our business.

These may include:

Payment Service Providers

Information necessary to process and verify payments may be shared with payment gateways and financial service providers.

Delivery and Logistics Partners

Your name, phone number, shipping address, order details, and other necessary information may be shared with courier, logistics, and delivery partners to fulfil your order.

Technology and Service Providers

We may use third-party providers for services such as:

  • Website hosting

  • Cloud storage

  • Website analytics

  • Customer support

  • Email communication

  • SMS or WhatsApp communication

  • Marketing technology

  • Security and fraud prevention

  • Website maintenance

These providers may process personal information only to the extent necessary to provide their services to us.

Legal and Regulatory Requirements

We may disclose information where reasonably necessary to:

  • Comply with applicable laws, regulations, court orders, or government requests

  • Prevent fraud or unlawful activity

  • Protect our legal rights

  • Enforce our Terms & Conditions

  • Protect the safety and security of our customers, employees, or business

6. Third-Party Services and Links

Our website may contain links, integrations, payment options, social media features, advertisements, or services operated by third parties.

These third parties may have their own privacy policies and terms governing how they collect and use information.

The Bake Kart is not responsible for the privacy practices, content, security, or policies of independent third-party websites and services.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Fulfilling orders

  • Providing customer support

  • Maintaining business and transaction records

  • Accounting and tax requirements

  • Resolving disputes

  • Preventing fraud

  • Enforcing agreements

  • Complying with applicable legal and regulatory requirements

When information is no longer required for legitimate business or legal purposes, we may delete, anonymize, or securely dispose of it, subject to applicable law and technical limitations.

8. Data Security

We take reasonable technical, organizational, and administrative measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

Depending on the nature of the information and our systems, security measures may include:

  • Access controls

  • Authentication mechanisms

  • Secure transmission technologies

  • Restricted access to personal information

  • Monitoring and security controls

  • Regular review of security practices

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Accordingly, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

9. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the right to:

  • Request information about personal data we process about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of personal information where applicable

  • Withdraw consent where processing is based on consent

  • Opt out of promotional or marketing communications

  • Raise a complaint regarding the processing of your personal information

  • Request information about how your personal information is being used

Certain requests may be subject to applicable legal, contractual, accounting, tax, fraud-prevention, or other legitimate requirements.

To protect your account and information, we may need to verify your identity before processing certain requests.

You may contact us at thebakekart@gmail.com to exercise applicable privacy rights or raise a privacy-related concern.

10. Withdrawal of Marketing Consent

If you no longer wish to receive promotional communications, you can:

  • Use the unsubscribe option included in promotional emails, where available;

  • Follow the opt-out instructions provided in applicable communications; or

  • Contact us at thebakekart@gmail.com.

Opting out of marketing communications will not affect essential transactional communications relating to orders, payments, deliveries, returns, refunds, or important service matters.

11. Children's Privacy

The Bake Kart's website and services are intended for general consumers and are not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can review and take appropriate action.

12. Business Transfers

If The Bake Kart or substantially all of its assets are involved in a merger, acquisition, restructuring, sale, transfer, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business practices

  • Website functionality

  • Technology

  • Legal or regulatory requirements

  • Privacy and security practices

When we make changes, we will update the "Last Updated" date at the top of this page.

Where required by applicable law, we may provide additional notice or obtain consent for material changes.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the way we handle your personal information, please contact us.

The Bake Kart

158, Srinivasa Ragavan Street
Near Gandhi Park, R.S. Puram
Coimbatore, Tamil Nadu – 641002
India

Phone: +91-7042533876
Email: thebakekart@gmail.com

We will review privacy-related requests and respond in accordance with applicable law.

15. Governing Law

This Privacy Policy is governed by the applicable laws of India.

Any dispute relating to privacy or the use of personal information will be subject to the applicable jurisdiction and dispute-resolution provisions governing The Bake Kart's services, subject to applicable law.

Your Privacy Matters

At The Bake Kart, we believe that shopping online should be convenient, transparent, and trustworthy. We are committed to handling your personal information responsibly and using it only for legitimate purposes connected with providing and improving our products and services.

Thank you for trusting The Bake Kart.