Mix and Match

Terms of service

TERMS & CONDITIONS

Effective Date: 12 August 2026
Last Updated: 12 August 2026

Welcome to The Bake Kart.

These Terms & Conditions ("Terms", "Terms of Service", or "Agreement") govern your access to and use of https://thebakekart.com/ and any products, services, features, content, or other functionality made available through the website.

The website is operated by The Bake Kart ("The Bake Kart", "we", "us", or "our").

By accessing, browsing, creating an account, placing an order, purchasing a product, or otherwise using our website or services, you agree to be bound by these Terms, together with our Privacy Policy, Shipping & Delivery Policy, Return & Refund Policy, and any other policies published on the website.

If you do not agree with these Terms, please do not use the website or place an order through it.

1. ABOUT THE BAKE KART

The Bake Kart

158, Srinivasa Ragavan Street
Near Gandhi Park, R.S. Puram
Coimbatore, Tamil Nadu – 641002
India

Website: thebakekart.com
Email: thebakekart@gmail.com
Phone: +91 860 860 7479

The Bake Kart operates an online retail platform for baking supplies, ingredients, tools, equipment, accessories, and related products.

2. ELIGIBILITY TO USE THE WEBSITE

By using this website, you represent that:

  • You are legally capable of entering into a binding agreement under applicable law;

  • The information you provide to us is accurate and complete;

  • You will use the website only for lawful purposes; and

  • You will comply with these Terms and all applicable laws and regulations.

If you are using the website on behalf of a business, organisation, or other entity, you represent that you are authorised to act on its behalf.

Nothing in these Terms prevents a minor from using the website where such use is permitted by applicable law and appropriately supervised or authorised by a parent or legal guardian.

3. WEBSITE USE

You may use the website for legitimate purposes, including browsing products, obtaining information, creating an account, placing orders, contacting us, and using other features made available by The Bake Kart.

You must not use the website to:

  • Commit or facilitate any unlawful activity;

  • Violate any applicable law or regulation;

  • Attempt to gain unauthorised access to the website or another person's account;

  • Introduce viruses, malware, worms, malicious code, or other harmful technology;

  • Interfere with website functionality or security;

  • Scrape, crawl, copy, reproduce, or systematically extract website data without our written permission;

  • Use automated systems to place fraudulent or abusive orders;

  • Impersonate another person or entity;

  • Provide false, misleading, or fraudulent information;

  • Attempt to bypass purchase, pricing, security, or access restrictions;

  • Exploit the website for unauthorised commercial purposes; or

  • Engage in conduct that may harm The Bake Kart, its customers, employees, suppliers, or service providers.

We reserve the right to restrict or suspend access where we reasonably believe that the website is being misused.

4. ACCOUNTS AND CUSTOMER INFORMATION

Certain website features may require you to create an account or provide personal information.

You are responsible for ensuring that the information associated with your account is accurate and up to date.

You are responsible for maintaining the confidentiality of your account credentials and for activity carried out through your account, subject to applicable law.

You should notify us promptly if you believe that your account has been accessed without authorisation.

We may suspend or terminate an account where we reasonably believe that:

  • The account is being misused;

  • Fraudulent activity is suspected;

  • False information has been provided;

  • These Terms have been violated; or

  • Suspension is reasonably necessary to protect our customers, website, or business.

5. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product names, descriptions, specifications, photographs, measurements, availability, and other information displayed on the website are accurate.

However, certain information may occasionally contain errors, omissions, inaccuracies, or become outdated.

Product images are provided for representation purposes. Actual product colour, appearance, packaging, labelling, dimensions, or finish may vary slightly due to:

  • Screen and device settings;

  • Photography and lighting;

  • Manufacturer packaging changes;

  • Product batches;

  • Printing variations; or

  • Other factors beyond our reasonable control.

Where a product specification is material to a purchase, customers should review the information provided on the applicable product page before ordering.

6. PRODUCT AVAILABILITY

Products displayed on the website are subject to availability.

A product may become unavailable because of:

  • Stock shortages;

  • Supplier delays;

  • Inventory discrepancies;

  • High demand;

  • Quality-control issues;

  • Manufacturer discontinuation;

  • Technical errors; or

  • Other operational circumstances.

We reserve the right to update product availability at any time.

If an ordered product becomes unavailable after payment has been received, we may contact you regarding available alternatives or process an applicable refund.

7. PRICING

All product prices displayed on the website are subject to change.

Where applicable, prices will be displayed with applicable taxes or tax treatment as required by law.

Shipping and other applicable charges may be additional and will generally be displayed before completion of the order.

We make reasonable efforts to ensure pricing information is accurate. However, in the event of an obvious technical, typographical, system, or pricing error, we reserve the right to correct the error.

If an order has been affected by an obvious pricing error, we may contact the customer before fulfilment and provide the available options, including cancellation and refund where applicable.

A price change after an order has been successfully confirmed will not ordinarily affect the agreed price of that confirmed order, subject to correction of genuine errors and applicable law.

8. OFFERS, DISCOUNTS AND PROMOTIONS

From time to time, The Bake Kart may offer:

  • Discount codes;

  • Promotional pricing;

  • Free-shipping offers;

  • Bundles;

  • Limited-time offers;

  • Loyalty benefits; or

  • Other promotional campaigns.

Promotions may have specific terms, eligibility requirements, validity periods, product exclusions, quantity restrictions, or minimum purchase requirements.

Unless expressly stated otherwise, promotions cannot be combined.

The Bake Kart reserves the right to withdraw, modify, or correct a promotion where reasonably necessary, subject to applicable law and any rights already accrued by customers.

9. PLACING AN ORDER

When you place an order through the website, you are submitting a request to purchase the selected products.

Before completing your order, you should carefully verify:

  • Products selected;

  • Quantities;

  • Prices;

  • Shipping charges;

  • Delivery address;

  • Contact information; and

  • Payment details.

After an order is placed, you may receive an order confirmation through email, SMS, WhatsApp, website notification, or another available communication method.

An order confirmation confirms receipt of the order request. It does not prevent us from cancelling or modifying an order where there is a legitimate reason, including stock unavailability, payment failure, suspected fraud, incorrect pricing, delivery restrictions, or other circumstances permitted by law.

10. RIGHT TO ACCEPT OR CANCEL ORDERS

The Bake Kart reserves the right to refuse, cancel, or limit an order where reasonably necessary, including where:

  • The product is unavailable;

  • The delivery address is non-serviceable;

  • Payment cannot be verified;

  • Fraudulent or suspicious activity is suspected;

  • An obvious pricing or listing error has occurred;

  • An unusually large or abnormal quantity has been ordered;

  • The order appears intended for unauthorised resale where restrictions apply;

  • The customer has violated these Terms; or

  • Fulfilment is not reasonably possible.

Where payment has already been received for an order that we cancel, the applicable amount will be refunded in accordance with our Refund Policy and applicable law.

11. QUANTITY AND RESELLER RESTRICTIONS

We may impose reasonable quantity restrictions on particular products or orders.

Where a product is intended for retail customers, we may restrict unusually large quantities or orders that appear to be intended for unauthorised resale, bulk distribution, or commercial redistribution.

Such restrictions may be communicated on the product page, during checkout, or after an order is placed.

Nothing in this section prevents legitimate business customers from purchasing products where The Bake Kart expressly permits such purchases.

12. PAYMENT

Payments may be processed through third-party payment gateways and financial service providers.

Available payment methods may include cards, UPI, net banking, wallets, or other methods supported by our payment partners.

The Bake Kart generally does not store complete card numbers, CVV numbers, PINs, or other sensitive payment credentials on its own servers where such information is processed directly by the relevant payment provider.

Payment transactions may be subject to additional terms and security checks imposed by the relevant payment provider.

An order may not be processed until payment has been successfully authorised or otherwise confirmed.

13. FRAUD PREVENTION AND TRANSACTION VERIFICATION

For customer and business protection, The Bake Kart may conduct reasonable checks on orders and transactions.

Where an order appears suspicious, fraudulent, unauthorised, or inconsistent with normal purchasing behaviour, we may:

  • Request additional verification;

  • Temporarily hold an order;

  • Contact the customer;

  • Cancel the order;

  • Refund the applicable amount; or

  • Take other reasonable measures permitted by law.

We will not request unnecessary sensitive payment credentials through email, SMS, WhatsApp, or other informal communication channels.

14. SHIPPING AND DELIVERY

Shipping and delivery are governed by our Shipping & Delivery Policy.

Delivery timelines displayed on the website are generally estimates unless expressly stated otherwise.

Delivery may be affected by:

  • Courier operations;

  • Weather;

  • Transportation disruptions;

  • Public holidays;

  • Remote locations;

  • Incorrect customer information;

  • Government restrictions;

  • High seasonal volumes; or

  • Other circumstances beyond our reasonable control.

For complete information, please refer to our Shipping & Delivery Policy.

15. RETURNS, REFUNDS AND CANCELLATIONS

Returns, refunds, replacements, and cancellations are governed by our applicable Return & Refund Policy.

Customers should review that policy before placing an order.

Nothing in these Terms or our Return & Refund Policy is intended to exclude or restrict any consumer right or statutory remedy that cannot legally be excluded or restricted.

16. DAMAGED OR INCORRECT PRODUCTS

If you receive a damaged, defective, incorrect, incomplete, or materially different product, you should contact us promptly in accordance with our Return & Refund Policy.

We may request reasonable evidence, including:

  • Order number;

  • Photographs;

  • Videos;

  • Shipping label;

  • Packaging photographs; and

  • Other information reasonably necessary to investigate the issue.

We may coordinate with our logistics or supply partners where necessary.

17. INTELLECTUAL PROPERTY

Unless otherwise stated, the website and its contents are owned by or licensed to The Bake Kart.

This may include:

  • Brand names;

  • Logos;

  • Product descriptions;

  • Photographs;

  • Graphics;

  • Website design;

  • Text;

  • Videos;

  • Icons;

  • Layout;

  • Software;

  • Marketing materials; and

  • Other website content.

These materials are protected by applicable intellectual property laws.

You may access and use website content for personal, non-commercial shopping purposes.

You may not, without our prior written permission:

  • Copy substantial portions of the website;

  • Reproduce or republish our content;

  • Sell or commercially exploit website content;

  • Modify our content;

  • Remove proprietary notices;

  • Use our branding deceptively; or

  • Create derivative works based substantially on our proprietary content.

18. THIRD-PARTY SERVICES

The website may use third-party services, integrations, tools, payment providers, analytics providers, logistics providers, hosting services, communication platforms, or other external services.

These services may operate under their own terms and privacy policies.

Where a third-party service processes your personal information, such processing may also be governed by that provider's applicable privacy policy.

The Bake Kart is not responsible for independent third-party websites or services that are outside our control.

However, this does not limit any rights or remedies available to you under applicable law.

19. USER REVIEWS, FEEDBACK AND SUBMISSIONS

If you submit reviews, ratings, photographs, comments, suggestions, testimonials, feedback, or other content to The Bake Kart, you represent that:

  • The content is truthful to the best of your knowledge;

  • You have the right to submit the content;

  • The content does not infringe another person's rights;

  • The content is not unlawful, defamatory, abusive, fraudulent, or misleading; and

  • The content does not contain malicious software or harmful material.

By submitting content, you grant The Bake Kart a non-exclusive, royalty-free, worldwide licence to use, reproduce, display, publish, adapt, and distribute that content for legitimate business, marketing, website, and promotional purposes, subject to applicable law.

We reserve the right to moderate, refuse, remove, or edit user-generated content where reasonably necessary.

We do not guarantee that every review or customer submission will be published.

20. PROHIBITED CONTENT

You must not submit or publish content that:

  • Is unlawful;

  • Is fraudulent or deliberately misleading;

  • Contains threats or harassment;

  • Is defamatory;

  • Infringes intellectual property rights;

  • Contains malware or malicious code;

  • Contains another person's private information without permission;

  • Promotes illegal activity;

  • Is sexually explicit where inappropriate to the service;

  • Contains hate speech or discriminatory material; or

  • Otherwise violates applicable law.

We may remove prohibited content and take reasonable action against accounts responsible for such content.

21. WEBSITE AVAILABILITY

We aim to keep the website available and functional, but continuous or uninterrupted availability cannot be guaranteed.

The website may occasionally be unavailable because of:

  • Maintenance;

  • Updates;

  • Technical failures;

  • Hosting problems;

  • Security incidents;

  • Network failures;

  • Third-party service interruptions; or

  • Other circumstances beyond our reasonable control.

We may modify, suspend, or discontinue website features where reasonably necessary.

Where reasonably practicable, we will seek to minimise disruption.

22. WEBSITE SECURITY

You must not attempt to:

  • Circumvent website security;

  • Access restricted systems;

  • Interfere with servers;

  • Introduce malicious code;

  • Conduct denial-of-service attacks;

  • Probe or scan systems without authorisation;

  • Access another user's account; or

  • Otherwise interfere with the security or operation of the website.

Unauthorised access or misuse may result in suspension, termination, and/or legal action where appropriate.

23. ACCURACY OF INFORMATION

We aim to provide accurate and useful information on our website.

However, the website may occasionally contain typographical errors, inaccuracies, omissions, outdated information, or technical errors relating to:

  • Product information;

  • Pricing;

  • Availability;

  • Promotions;

  • Shipping information; or

  • Other website content.

We reserve the right to correct such errors and update information.

Nothing in this section is intended to exclude liability or consumer rights that cannot legally be excluded.

24. DISCLAIMER

To the maximum extent permitted by applicable law, the website and its general availability are provided on an "as available" basis.

We do not guarantee that:

  • The website will always be uninterrupted;

  • Every website feature will always be available;

  • Website content will always be error-free;

  • Every product will always remain available; or

  • Technical problems will never occur.

Product-specific warranties, guarantees, statutory rights, or manufacturer warranties, where applicable, will continue to apply according to their respective terms and applicable law.

Nothing in these Terms excludes or limits any liability or consumer protection that cannot legally be excluded or limited.

25. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, The Bake Kart shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or services where such limitation is legally permissible.

However, nothing in these Terms is intended to exclude or limit liability for matters that cannot legally be excluded or limited under applicable Indian law.

This includes statutory consumer rights and remedies that cannot lawfully be waived.

26. INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, costs, or reasonable expenses arising from your unlawful use of the website, your violation of these Terms, or your infringement of third-party rights.

This provision does not apply to the extent that the relevant loss or claim is caused by The Bake Kart's own breach, negligence, misconduct, or any matter for which liability cannot legally be transferred to a customer.

27. PRIVACY

Your use of the website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information.

By using the website, you acknowledge that you have reviewed the Privacy Policy.

28. ELECTRONIC COMMUNICATIONS

When you use the website, place an order, create an account, or communicate with us electronically, you consent to receiving electronic communications where permitted by law.

These communications may include:

  • Order confirmations;

  • Payment notifications;

  • Shipping updates;

  • Delivery notifications;

  • Customer service communications;

  • Account notifications;

  • Policy updates; and

  • Promotional communications where applicable consent or permission exists.

You may opt out of promotional communications at any time.

Transactional and service-related communications may continue where reasonably necessary to fulfil an order or provide our services.

29. FORCE MAJEURE

The Bake Kart shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:

  • Natural disasters;

  • Floods;

  • Fire;

  • Extreme weather;

  • War;

  • Civil unrest;

  • Government restrictions;

  • Epidemics or pandemics;

  • Major infrastructure failures;

  • Transportation disruptions;

  • Strikes;

  • Significant logistics failures;

  • Cybersecurity incidents affecting essential service providers; or

  • Other events that could not reasonably have been prevented or controlled.

We will make reasonable efforts to minimise the impact and resume normal operations as soon as reasonably practicable.

Nothing in this clause removes any consumer rights that cannot legally be excluded.

30. TERMINATION OR SUSPENSION

We may suspend or terminate your access to the website where reasonably necessary, including where:

  • You materially breach these Terms;

  • Fraudulent activity is suspected;

  • The website is being abused;

  • Your activity creates a security risk;

  • You engage in unlawful activity; or

  • Suspension is necessary to protect customers or our business.

Termination does not affect rights or obligations that arose before termination.

Sections that by their nature should continue after termination—including intellectual property, payment obligations, liability, dispute resolution, and applicable legal provisions—will survive termination to the extent permitted by law.

31. CHANGES TO THESE TERMS

We may update these Terms from time to time.

Changes may be made to reflect:

  • Changes in our business;

  • New website features;

  • Changes to products or services;

  • Operational changes;

  • Legal or regulatory requirements; or

  • Security and compliance requirements.

The latest version will be published on this page with the updated Last Updated date.

Your continued use of the website after the updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

Where a change materially affects an existing order or contractual right, applicable law will govern.

32. GOVERNING LAW

These Terms are governed by the laws of India.

Nothing in these Terms is intended to prevent a consumer from exercising rights or seeking remedies available under mandatory consumer protection laws.

Where applicable, disputes will be subject to the jurisdiction of the appropriate courts or forums having lawful jurisdiction, subject to applicable consumer protection legislation.

33. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it legally enforceable, where permitted.

The remaining provisions will continue to apply.

34. NO WAIVER

If The Bake Kart does not immediately enforce a provision of these Terms, this does not mean that we have waived our right to enforce that provision later.

Any waiver must be made in accordance with applicable law.

35. ENTIRE AGREEMENT

These Terms, together with the Privacy Policy, Shipping & Delivery Policy, Return & Refund Policy, and any other policies expressly incorporated into these Terms, constitute the applicable agreement governing your use of the website, subject to mandatory rights and obligations under applicable law.

If there is a conflict between these Terms and a mandatory requirement of applicable law, the mandatory legal requirement will prevail.

36. CUSTOMER SUPPORT

For questions regarding orders, products, payments, delivery, returns, refunds, or these Terms, please contact:

THE BAKE KART

158, Srinivasa Ragavan Street
Near Gandhi Park, R.S. Puram
Coimbatore, Tamil Nadu – 641002
India

Email: thebakekart@gmail.com
Phone: +91 860 860 7479
Website: thebakekart.com

Please include your order number where applicable so that we can assist you efficiently.

37. IMPORTANT NOTICE

These Terms are intended to establish clear and transparent rules for using The Bake Kart website.

Nothing contained in these Terms is intended to:

  • Take away statutory consumer rights;

  • Prevent customers from making legitimate complaints;

  • Misrepresent products or services;

  • Exclude liability that cannot legally be excluded; or

  • Override mandatory provisions of applicable law.

Your statutory rights remain unaffected.

THANK YOU FOR SHOPPING WITH THE BAKE KART

We appreciate your trust and look forward to serving your baking needs.

The Bake Kart
Bake Better. Create More.